Refund Policy

Last Updated: May 2026

Welcome to our platform. By purchasing any service, internship, mentorship, training, AI solution, website service, automation service, or consulting package from THEWEBARMY.COM, you agree to the following refund terms.

1. General Refund Policy

We allocate resources, team time, technical setup, planning, development effort, and support immediately after project confirmation or enrollment.

Because of this, refunds are not automatically guaranteed.

2. Advance Payment Policy

For projects and services:

  • Clients may be required to pay:
    • 50% advance payment, or
    • 100% upfront payment
  • Advance payments confirm:
    • Project booking
    • Resource allocation
    • Team scheduling
    • Development/training initiation

Once work starts, advance payments become partially or fully non-refundable depending on work completed.

3. Refund Deduction Rules

If a refund request is made after work has started, deductions will apply based on:

  • Time spent on project
  • Team working hours
  • Design/development completed
  • Meetings and consultations
  • AI/automation setup work
  • Software/tool costs
  • Server or hosting setup
  • Training/mentorship sessions completed
  • Digital resources shared

The remaining eligible amount, if any, may be refunded after deductions.

4. Internship / Training / Mentorship Refunds

Refunds may only be considered in exceptional situations such as:

  • Duplicate payment
  • Failure to provide promised access
  • Technical issue not resolved by our team

Refunds will NOT be provided for:

  • Lack of participation
  • Change of mind
  • Failure to complete tasks
  • Dissatisfaction without valid reason
  • Expected guaranteed earnings/profits
  • Violation of rules/policies

If sessions/support have already been provided, deductions will apply accordingly.

5. Website & Automation Projects

For website development, automation, AI systems, SEO, or software projects:

  • Research and planning charges are non-refundable.
  • Approved designs/milestones cannot be refunded.
  • If project cancellation occurs midway:
    • Completed work charges will be deducted.
    • Remaining eligible balance may be refunded.

If the majority of work is completed, refunds may not be applicable.

6. Digital Products

Digital items including:

  • E-books
  • Templates
  • Source code
  • Recorded sessions
  • Premium downloads
  • Scripts
  • AI tools
  • Automation workflows

are non-refundable once delivered or accessed.

7. Refund Processing Time

Approved refunds are generally processed within:

  • 7–14 business days

depending on banking/payment gateway processing timelines.

8. Chargebacks & Payment Disputes

Users must contact us before initiating chargebacks or disputes.

Fraudulent chargebacks after successful delivery may result in:

  • Service suspension
  • Legal recovery action
  • Permanent restriction from future services

9. Right to Refuse Refund

We reserve the right to refuse refund requests if:

  • Services were already delivered substantially
  • Work/resources/time were consumed
  • Policies were violated
  • Fraudulent activity is suspected

10. Contact for Refund Requests

To request a refund, users should provide:

  • Full Name
  • Registered Email
  • Payment Proof
  • Reason for refund request

Our team will review the request and respond appropriately.

Email: info@thewebarmy.com

Terms Acceptance

By making payment to THEWEBARMY.COM, users acknowledge that they have read, understood, and agreed to this Refund Policy and all related terms.